Solution

Web Development for Government Agencies

Build government web platforms that serve every citizen reliably, accessibly, and securely.

Government web applications must serve millions of citizens with diverse needs while meeting the strictest security and accessibility standards in any industry. Adapter builds government web platforms that deliver on this mandate, from citizen-facing portals to internal agency tools.

Key Challenges

  • Extreme Traffic Spikes
  • FedRAMP and ATO Requirements
  • Multi-Language and Plain Language Requirements

Overview

Web Development for Government Agencies

Government web applications carry stakes that commercial websites rarely face. When a benefits portal goes down, vulnerable families cannot access the support they depend on. When a permit system is inaccessible, business owners with disabilities are excluded from economic participation. When a tax filing platform has a security breach, millions of citizens' financial data is exposed. These are not hypothetical scenarios; they are the risks that government web development must mitigate every day.

Adapter builds government web applications with the engineering rigor these stakes demand. Our citizen-facing portals are built on the U.S. Web Design System, providing tested, accessible UI components that give citizens a consistent experience across agencies. We use server-side rendering for fast initial page loads on slower connections, progressive form validation that catches errors before submission, and plain language content patterns that make complex government processes understandable. Our architecture handles the extreme traffic spikes that government services experience, such as open enrollment periods, disaster response surges, and tax filing deadlines.

For internal agency tools, we build web applications that support high-volume case processing, workflow automation, and inter-agency data sharing. These tools run on FedRAMP-authorized infrastructure with NIST 800-53 security controls implemented at every layer. We integrate with agency identity management systems, including Active Directory, SAML federation, and PIV/CAC authentication. Our development process follows the Authority to Operate framework, producing the security documentation and testing evidence that assessors require. Post-launch, we provide ongoing security patching, performance monitoring, and feature development aligned with agency modernization roadmaps, ensuring that web applications remain secure and effective throughout their operational lifecycle.

What we deliver

Solutions

  • 01

    Surge-Ready Infrastructure

  • 02

    ATO-Aligned Development Pipeline

  • 03

    Multilingual, Plain Language Content

  • 04

    USWDS Implementation

Industry Challenges

Problems we solve

01

Extreme Traffic Spikes

Government portals experience massive surges during enrollment periods, emergency events, and filing deadlines that can overwhelm traditional web architectures.

02

FedRAMP and ATO Requirements

Web applications hosting government data must run on authorized infrastructure with documented security controls, adding complexity to every deployment decision.

03

Multi-Language and Plain Language Requirements

Government web content must be understandable to citizens with varying literacy levels and must often be available in multiple languages per Executive Order 13166.

What We Build

Our approach

Surge-Ready Infrastructure

We architect auto-scaling web platforms load-tested against your worst-case traffic projections, with CDN caching and queue-based processing for high-contention operations.

ATO-Aligned Development Pipeline

Our CI/CD pipelines include automated security scanning, STIG compliance checks, and artifact generation that feed directly into ATO documentation packages.

Multilingual, Plain Language Content

We build internationalization frameworks and content management systems that support multiple languages and enforce plain language standards across all citizen-facing text.

USWDS Implementation

We implement the U.S. Web Design System for citizen interfaces, providing familiar, accessible patterns and reducing the design and development effort for standard components.

Results

What you can expect

99.99% uptime during peak filing periods

Surge-ready architecture handles 20x normal traffic during critical government deadlines without degradation.

ATO achieved within 6 months of development start

Compliance-integrated development processes produce ATO-ready documentation and evidence alongside application code.

35% increase in online service completion

Accessible, plain language web portals increase the percentage of citizens who complete transactions online rather than visiting offices.

FAQ

Common questions

Things clients typically ask about web development in this industry.

Ready to get started?

Tell us about your project and we will scope an engagement that fits.