Case Study
CloneOps.ai
Low-code workflow infrastructure for trucking operations
CloneOps needed a platform that could connect internal workflows, external trucking systems, communication channels, and product billing. Adapter built the service architecture and integrations foundation that made those agent-driven operations traceable and usable in production.
Engagement
Full-time
Dedicated product and engineering
Stack
Next.js, Express, NestJS, Node.js, MongoDB
Plus Redis, BullMQ, NATS, Telnyx, Gmail, Microsoft, and Stripe
The Challenge
Trucking teams run on fragmented communication.
CloneOps focused on automating load communication in the trucking industry, but the product depended on multiple services, external trucking management systems, and communication channels all working together. The platform needed reliable service-to-service messaging, deep observability, and workflows that non-engineers could use to deliver customer-specific solutions.
Key Requirements
Distributed service coordination
The platform used both Express and NestJS services, and they needed consistent microservice communication over NATS to keep product features reliable.
Low-code product building
Flows v1 started as a single-flow workflow system, then evolved into Flows v2, a low-code platform that let account executives build customer-facing products.
External trucking integrations
CloneOps needed a platform layer that could connect to other trucking management systems and move data cleanly across internal and external tools.
Traceability and observability
Flows, executions, analytics, and logs all needed to be highly traceable so engineers could understand what happened and debug issues quickly.
What We Built
Core platform systems for operational automation
Platform Component
Flows v1 and Flows v2
Built the original single-flow workflow product, then helped turn it into Flows v2: a more powerful low-code development platform that enabled account executives to build products for customers.
Platform Component
Distributed Service Architecture
Set up microservice communication over NATS across both Express and NestJS services so platform capabilities could be composed across multiple backend systems.
Platform Component
Trucking System Integrations
Built the platform layer that connected CloneOps to other trucking management systems, making operational data available inside the product.
Platform Component
Communications and Billing
Implemented Gmail, Microsoft, and Telnyx integrations for agent communication, alongside Stripe subscriptions and usage tracking for commercial billing.
Platform Component
Analytics, Logs, and Traceability
Built full-feature analytics and logs pages and made flows and executions deeply traceable so engineers could inspect behavior across the platform.
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